Elsie & Fred Reviews

Elsie & Fred has a return policy that lasts 30 days. If 30 days have gone by since receiving your order, they cannot refund it unless the item is damaged or faulty on arrival. To be eligible for a return, your item must be unworn and in the same condition that you received it and must also be in the original packaging with the original tags intact. Several types of goods are exempt from being returned. Items such as earrings and underwear cannot be returned. They also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Once your return is received it is then inspected. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. It can take up to 10 workings days to process your return once it has returned to them. Once it has been actioned you shall receive an email to let you know if the item has been refunded/rejected.

As for the shipping policy, items ordered over a bank holiday and/or holiday period will take longer. Please note that orders entering any country not in the United Kingdom may be subject to taxes and handling fees. Unfortunately, they have no control over this and cannot predict what they will be as they are levied by the country of import. Please note, any orders returned to them due to the receiver refusing to pay the import taxes will be refunded minus the cost of carriage once the item has arrived back in their distribution centre.

Elsie & Fred is located at Unit 2-3 Heer House, Coventry, UK CV1 4JR. The contact number is 07753 119321. For email inquiries, one can reach out to ryan@elsieandfred.com.

Reviews for Elsie & Fred can indeed be found online. Customers have shared their experiences on various platforms. Many customers have praised the amazing service, products, and values of Elsie & Fred. The clothing is often described as outstanding quality. Some customers have mentioned that they received their orders in less than two days of ordering with standard delivery. However, a few customers have expressed concerns about the postage taking longer than expected, especially when ordering close to the weekend. Overall, the reviews for Elsie & Fred are generally positive.

To return an item to Elsie & Fred, please follow these steps:

1. Visit the Elsie & Fred Returns Center.
2. Find your order and follow the instructions to generate a return label.
3. Please return your item using a signed for or tracked service. This is because Elsie & Fred is not responsible for your parcel getting lost en route to them.
4. Once they receive your return, it can take up to 10 working days to process.

Please note that the item should be unused and undamaged according to their return policy.

Elsie & Fred is an online boutique known for its unique and empowering fashion. However, if you are looking for alternatives, here are some options:

1. Lucy and Yak - Known for ethically-made styles and cute prints.
2. Dollskill - Offers a variety of fashion items, including plus sizes.
3. Other online boutiques - Such as those listed on Reddit's r/findfashion community, which often feature unique and trendy clothing.

For more specific alternatives, you might want to explore other online boutiques that offer similar styles and values.